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Our office hour is from 8:30AM – 6:00PM(GMT+8 Hong Kong time) Monday to Saturday.
We will respond to your emails within 24 hours during weekdays. The turnaround time can take up to 48 hours during weekends, delay may also be caused by time zone differences. Please also check both your inbox and Spam/junk folders in your COS email accounts when you are expecting an acknowledgement. We wish you enjoy your shopping with us!
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